Product
solutions
security
Pricing
Press
About
LOGIN
Support
Support FAQs
Find answers to common questions.
How can I contact support?
If you have any questions, feedback, or technical issues, please contact our support team using the form below. We aim to respond as quickly as possible and provide timely assistance.
Are there any usage limits?
Yes. Usage limits may apply depending on your subscription plan. For example, limits may include - Number of conversations - Daily message limits - Document upload limits Please refer to your plan details for the most up-to-date usage information.
What should I do if a file upload fails?
Please check: Whether the file format is supported Whether the file size exceeds the allowed limitIf the issue continues, please contact customer support for assistance.
Can I fully rely on the answers provided by SuperLawyer?
SuperLawyer X is designed to provide accurate and reliable legal assistance. However, AI-generated responses may occasionally contain inaccuracies or incomplete information. We strongly recommend reviewing important legal matters carefully and verifying critical information before relying on the response. SuperLawyer X should be used as a professional support tool, not as a substitute for legal judgment or professional advice.
Can I upload documents or files during a conversation?
Yes. You can upload up to 5 files per conversation. Supported file formats include PDF, DOCX, XLSX / XLS, PPT, CSV, PNG / JPG, TXT, HWP. File size limits may vary depending on the file type.
How are responses generated?
SuperLawyer X generates responses based on legal sources such as statutes, case law, and legal commentary, combined with advanced AI language models. The system analyzes the user’s question and retrieves relevant legal information to produce context-aware responses.
What is SuperLawyer Enterprise?
SuperLawyerX Enterprise is a dedicated solution for law firms and organizations that require enhanced security and customized AI deployment. It provides: Enterprise-grade security Dedicated infrastructure for organizations AI models optimized for legal workflows Custom deployment options for teams and firms If your organization is considering adopting AI for legal operations, please contact our team for more information.
What is SuperLawyer?
SuperLawyer X is an AI-powered assistant designed to help legal professionals work more efficiently.
Need More Help?
Reach out to our team for support, product inquiries, and partnership opportunities.
Name
Email Address
Inquiry Type
Select inquiry type
General Inquiry
Account Support
Bug Report
Partnership
Enterprise Inquiry
Media/Press
Jurisdiction
Select jurisdiction
Japan
Taiwan
Hong Kong
Vietnam
Thailand
Singapore
Indonesia
Malaysia
Other
Message
Thank you for contacting us.
Our team will follow up via email shortly.
A temporary error has occurred.
Please try again or contact support if the issue persists.
